Privacy Policy

1. Controller and scope

FiveToClose (“we,” “us,” or “our”) operates the website mememania.fivetoclose.cloud and related digital product sales, fulfillment, and communications (collectively, the “Services”). This Privacy Policy describes our practices regarding the collection, use, disclosure, retention, and protection of personal information in connection with the Services. By accessing or using the Services, you acknowledge that you have read and understood this Policy.

2. Categories of information we collect

We may collect and process the following categories of information:

• Identity and contact data — such as name and email address when you purchase a product or contact support.
• Transactional data — purchase history, product entitlements, order identifiers, and amounts paid. Payment card data is processed by our payment processor (Stripe) and is not stored in full on our servers.
• Technical and usage data — IP address, browser type, device characteristics, referring URLs, pages viewed, approximate engagement metrics, and diagnostic logs used to operate, secure, and improve the Services.
• Communications data — messages you send to support and related metadata.

3. Purposes of processing

We process personal information for legitimate commercial and operational purposes, including to:

• Fulfill orders and deliver digital products;
• Process payments, prevent fraud, and maintain accounting records;
• Provide customer support and service announcements;
• Send transactional receipts and, where permitted by law and your preferences, limited marketing or educational email to purchasers;
• Analyze site performance, conversion, and traffic quality;
• Comply with legal obligations and enforce our Terms of Service.

4. Legal bases (where applicable)

Where data-protection laws require a legal basis, we rely on: (a) performance of a contract (order fulfillment); (b) legitimate interests (site security, product improvement, limited marketing to existing customers consistent with applicable law); (c) consent (where required); and (d) legal compliance.

5. Service providers and disclosures

We do not sell personal information for monetary consideration. We may disclose information to:

• Payment processors (e.g., Stripe) for checkout and fraud prevention;
• Email service providers for transactional and permitted marketing messages;
• Hosting, analytics, and tracking providers necessary to operate the Services;
• Professional advisers and authorities when required by law or to protect rights, safety, and integrity of the Services.

6. Cookies and similar technologies

We may use cookies, local storage, and similar technologies for essential site function, security, and performance measurement. You can control cookies through your browser settings; disabling some cookies may limit functionality.

7. Retention

We retain personal information only as long as needed for the purposes described above, including legal, tax, and accounting requirements, then delete or anonymize it where feasible.

8. Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. Contact us at support@fivetoclose.cloud to exercise applicable rights. You may also lodge a complaint with a supervisory authority where available.

10. Children

The Services are not directed to individuals under 18. We do not knowingly collect personal information from minors. Memecoin and crypto-related educational products are intended for adults only.

11. International transfers

Information may be processed in the United States and other countries where we or our providers operate. Where required, we use appropriate safeguards for cross-border transfers.

12. Changes

We may update this Policy from time to time. The effective date above will be revised when material changes are made. Continued use of the Services after changes constitutes acknowledgment of the updated Policy.

13. Contact

Privacy questions: support@fivetoclose.cloud or support@markzmarketing.com.